Ryan and Tim were outstanding! They were professional, polite, and knowledgeable in all aspects of our move. When we and they realized that 2 U-boxes would not be enough, they immediately put in an order for another; it arrived 2 hours later! They were truly wonderful!!
Eleanor M. | Ruckersville, VA
(Reviewed on 03/18/2023)
The night before my move another moving help company canceled last minute, after confirming earlier that day that they would be there. I was able to book moving helpers from Smooth Moves Cville at the last minute and they were fabulous throughout the entire process! I would not have been able to do
Jessica M. | Richmond, VA
(Reviewed on 05/08/2022)
The two young men who provided unloading help were extremely professional in their demeanor; very careful but also very efficient in conducting the unloading and placement of the furniture and other items; truly outstanding in all respects; cash tip provided to both.
John M. | Palmyra, VA
(Reviewed on 08/02/2021)
Smooth Moves forgot about me. After 5 hours of calling I had movers show up. They were great, but the company itself handled the whole thing awfully.
Jacob L. | Hurdle Mills, NC
(Reviewed on 08/02/2021)
Christopher B. | dallas, GA
(Reviewed on 07/13/2021)
The 2 movers were great! They were quick, cordial, and handled moving the furniture down two flights of stairs easily. However, I called and left a voice message a week before the move and did not hear anything back from the office. An email was also sent two days before the move with no response.
Tiffany L. | Charlottesville, VA
(Reviewed on 07/13/2021)
Horrible communication from beginning to end. Never received our call after reserving, had to leave several messages since no one answered the phone. Our reservation was for 2 pm and they did not show up until 4:30. I tried to call the emergency number and they never called back. The helpers were ni
Kathryn B. | Charlottesville, VA
(Reviewed on 07/13/2021)
Movers were wonderful. Fast and efficient.
Elizabeth C. | Gainesville, FL
(Reviewed on 06/14/2021)
Smooth Moves did and excellent job loading our truck. They were very efficient and packed the truck very well for a long trip. We had to change to a larger truck and they had to wait for me to exchange trucks.
Jeryl H. | Yorktown, VA
(Reviewed on 03/28/2021)
Movers worked very quickly - which was great. But, I just wish these guys would've been more careful with my belongings! Supervising mover was very good - he attempted to have the other 2 guys be a little more careful, but I still ended up with several things broken or scratched - BECAUSE of being i
Kevin G. | Grottoes, VA
(Reviewed on 03/27/2021)
excellent packing. showed up right on time. worked continuously.
ROGERAUBREY W. | CHARLOTTESVILLE, VA
(Reviewed on 02/27/2021)
Karen W. | Baltimore, MD
(Reviewed on 02/22/2021)