Customer Reviews for Upscale Cleaning Concierge Moving

Great team

Bill M. | Weddington, NC

(Reviewed on 11/13/2019)

Kurtavia B. | Charlotte, NC

(Reviewed on 11/08/2019)

The movers who showed up were absolutely phenomenal. However, the communication between myself and the individual scheduling the actual move left a lot to be desired. I really didn't even get confirmation of the moving time until the day OF the move (had to call and see what time they were showing

Shanae A. | Raleig, NC

(Reviewed on 06/30/2018)

Completely unprofessional. Terrible communication. Movers were 2 hours late. Then they couldn’t even do the job! They had no organizational skills. They were too weak to lift heavy items so my father and I had to do it. They were very little help. I would like a full refund.

Timothy M. | Durham, NC

(Reviewed on 06/20/2018)

Movers did a good job, although there was a lot of micromanaging from the manager, who was on site initially. Still, got the job done in a timely manner at a fair price.

Scott G. | Wake Forest, NC

(Reviewed on 05/30/2018)

Some unforseeable problems during move. Sheila was very responsive and communicated well to get help out as soon as possible. People do need to accurately estimate time needed as it can effective other customers.

Dean S. | Clayton, Nc

(Reviewed on 05/28/2018)

Movers showed up late due to rain, however does not have a proper communication on when they arrive. Movers are inexperienced, doesn't know how to use Appliance dolly. My washer/dryer fell down on steps while moving. In fact they spent half of the time just for washer and dryer. And they are very pa

Hanish K. | Morrisville, NC

(Reviewed on 05/21/2018)

We where not please will the service they didn't take care in handling items. We had wall structure damage no one wanted to take responsibility. I had to paid for there mistakes almost cost me my sell of our home. Never used this service again.

Larry B. | Knightdale, NC

(Reviewed on 05/12/2018)

Upscale Cleaning & Concierge Moving took great care of our belongings during our move. They arrived on time, stayed late when the job took longer than estimated, and were very professional. Highly recommend, 10/10 would hire again.

Katherine M. | Morrisville, NC

(Reviewed on 05/10/2018)

Giles J. | Morrisville, NC

(Reviewed on 05/10/2018)

I had underestimated how much help I needed to complete my move, but they were willing to work all the way through (I paid for the extra hours). I really appreciated their flexibility and perseverance. They were friendly and professional.

Rebecca R. | Cary, NC

(Reviewed on 05/08/2018)

josh m. | kernersville, nc

(Reviewed on 05/07/2018)