{"id":2243,"date":"2024-07-16T12:00:00","date_gmt":"2024-07-16T19:00:00","guid":{"rendered":"https:\/\/movinghelpblog.uhaul.net\/?p=2243"},"modified":"2024-07-17T09:01:57","modified_gmt":"2024-07-17T16:01:57","slug":"when-to-give-the-payment-code-to-your-movers","status":"publish","type":"post","link":"https:\/\/www.movinghelp.com\/move\/when-to-give-the-payment-code-to-your-movers\/","title":{"rendered":"When to Give Your Payment Code to Your Providers"},"content":{"rendered":"\n<p>You should only give out your Payment Code under one circumstance. Your Service Provider showed up, completed your move, and you\u2019re satisfied with their work. If you\u2019re happy with your Moving Helper&#8217;s work, you can <a href=\"https:\/\/www.movinghelp.com\/move\/how-to-use-the-payment-code\/\">give your Payment Code<\/a> out to your local moving labor providers at the end of your moving job.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.movinghelp.com\/\">Moving Help\u00ae<\/a> wants to make sure your payment is secure, which is why we use our patented Payment Code.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reasons You Don\u2019t Need to Give Out Your Payment Code<\/h2>\n\n\n\n<p>Unfortunately, sometimes a Service Provider will try to go around the Moving Help Marketplace to retrieve the Payment Code from you. The providers on the Marketplace are independent, local businesses, and they aren\u2019t U-Haul employees or contractors, nor are they Moving Help employees or contractors.<\/p>\n\n\n\n<p>They\u2019re responsible for their customers\u2019 satisfaction. They also agree to following the terms and conditions of the Moving Helper agreement.<\/p>\n\n\n\n<p>You shouldn\u2019t give out your Payment Code to your helpers for the following reasons listed below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Your Service Provider just asks for the Payment Code prior to your move start time<\/strong>.<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Only give out the Payment Code until after your move is completed, and you\u2019re satisfied with your local helpers.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The provider said they need the Payment Code before they can show up to your move.<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your moving labor team has all the information they need to show up for your move. They don\u2019t need your Payment Code to show up for your move.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Your Moving Helpers mention they need the Payment Code to cancel your move.<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You\u2019re in control of canceling your move. Therefore, your provider can\u2019t cancel your move with the Payment Code. You may cancel your move through your <a href=\"https:\/\/www.movinghelp.com\/login\">MovingHelp.com Customer Account<\/a>. If the order was placed with Store Credit or a VIP, you\u2019ll need to chat with Moving Help\u2019s Customer Support Team to assist you.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Your moving labor crew has advised you they need the Payment Code to refund your move.<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As the scenario above, your Service Provider is unable to refund you with your Payment Code. You can request a refund by going through your MovingHelp.com Customer Account.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The helper wants you to send a screenshot of your confirmation email.<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you send them a screenshot of your confirmation email without the move being completed and satisfied with their work, the Service Provider can enter the Payment Code because the code is in the confirmation email.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Your moving labor provider needs your phone to look at something.<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You should never give your phone to anyone. Additionally, the Moving Helper will have access to your confirmation email because your email will be on your phone.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Your Service Provider tries to get the last four digits of your card number and\/or your billing address.&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A provider might try to disguise themselves as a customer when they try to contact the MovingHelp.com Customer Support Team to get the Payment Code.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Your moving labor team requests for the Payment Code, so they can verify the job\/move.<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The provider doesn\u2019t need the Payment Code to verify your move. Moving Help has already verified your move.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Do Not Pay in Cash Unless Tipping<\/strong><\/h2>\n\n\n\n<p>Never give a Service Provider cash for your move unless you\u2019re giving them a <a href=\"https:\/\/www.movinghelp.com\/move\/how-much-to-tip-movers\/\">tip in cash<\/a>. When <a href=\"https:\/\/www.movinghelp.com\/move\/how-to-leave-a-moving-help-review\/\">leaving a review<\/a>, you also can tip your Service Provider at the same time. The Payment Code covers all the services you hired the moving labor crew for when you booked them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Adding Hours to Your Order<\/h2>\n\n\n\n<p>If your move takes longer than expected, and you and the provider agree to <a href=\"https:\/\/www.movinghelp.com\/move\/how-to-add-hours-to-your-moving-help-move\/\">add more hours to your move<\/a>, you can go to your Customer Account on MovingHelp.com to add more time.<\/p>\n\n\n\n<p>Once you pay for more hours, you\u2019ll still be able to use the same Payment Code. This will include the additional money for the additional services you requested for your move.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Are the Next Steps When You\u2019re Unsatisfied With Your Movers<\/h2>\n\n\n\n<p>Unfortunately, let\u2019s say you\u2019re unsatisfied with your moving labor team. What\u2019s the next step? First, you don\u2019t want to give your Payment Code to your Moving Helper under this circumstance.<\/p>\n\n\n\n<p>The next step is to fill out a Dispute Resolution Case. You can go to your MovingHelp.com Customer Account to fill out a DRC. If you have questions about the DRC process, you can email <a href=\"mailto:Support@movinghelp.com\" target=\"_blank\" rel=\"noreferrer noopener\">Support@movinghelp.com<\/a>, or you can send a <a href=\"https:\/\/www.movinghelp.com\/customersupport\/contactus\">Live Chat<\/a> message to our Customer Support team.<\/p>\n\n\n\n<p>If something was broken and you purchased Safeload\u00ae coverage, you\u2019ll need to <a href=\"https:\/\/www.movinghelp.com\/move\/file-safeload-claim\/\">file a Safeload claim<\/a> with RepWest.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Know When to Give Out Your Payment Code&nbsp;<\/h2>\n\n\n\n<p>Your Moving Help Payment Code is your most valuable tool during your move with your Service Provider. Your Moving Helper won\u2019t get paid until the job is completed and you\u2019re satisfied with their job. Then, you\u2019ll give it to them at the end of your move.<\/p>\n\n\n\n<p>If you\u2019re not satisfied with your move, make sure you don\u2019t accidentally give out your Payment Code to your helpers. <a href=\"https:\/\/www.movinghelp.com\/\">Moving Help<\/a> prioritizes your safety and security, ensuring a reliable and secure way to pay your local providers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You should only give out your Payment Code under one circumstance. Your Service Provider showed up, completed your move, and you\u2019re satisfied with their work. If you\u2019re happy with your Moving Helper&#8217;s work, you can give your Payment Code out to your local moving labor providers at the end of your moving job. Moving Help\u00ae [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":2229,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-2243","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-moving-help-works"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>When to Give Your Payment Code to Your Providers - Moving Help\u00ae<\/title>\n<meta name=\"description\" content=\"Find out when to share your 6-digit Payment Code with your moving labor providers after a successful move to secure your satisfaction.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.movinghelp.com\/move\/when-to-give-the-payment-code-to-your-movers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"When to Give Your Payment Code to Your Providers - 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