Emergency Shift service

Paid for additional mover through the company themselves after they contacted me a guaranteed if I added on additional services it would be a seamless move but only got what originally paid for!! I’m disabled and to just speed up move I had to actually help the movers!! This move cost me countless of hospital bills and still haven’t returned to work!! Items marked fragile broken keepsakes can never get back tv legs broken etc for a move that I was guaranteed to take 4 hours took all day!! I don’t recommend them!! I have to pay additional movers to move boxes that were placed randomly even though rooms were clearly marked. Very unorganized and very unprofessional!!!

Janna b. | Mint Hill, NC

(Reviewed on 10/17/2025)

I had a disappointing experience with this moving company. The crew showed up two hours late with no call or update, which forced me to reschedule my unloading and pushed my move behind schedule. When I reached out, communication was unclear and unhelpful. I understand delays can happen, but a simple phone call would have made a big difference; customers deserve at least that level of courtesy. During the two hours I was waiting, I moved half my apartment into the U-Haul truck myself. When they finally arrived, the loading was lackluster at best. They did not disassemble my high-top table and only partially disassembled my queen bed, both of which we discussed on the phone a week prior. This was a true case of ‘’you get what you pay for’’ I ignored the negative reviews because I saw some positive ones, but I wish I hadn’t. Save yourself the headache and book a different company.

Eric M. | Charlotte, NC

(Reviewed on 10/05/2025)

The schedule move was between 8and 9. The movers called me right before eight said they will be there at 9 and no one showed up till 1124. My son have done a lot of stuff and he helped them move. They were only there from 1124 to 1214 because a lot was done so we could meet our other movers. I think I should be refunded a portion of money.

Phylleda C. | Grand Prairie, TX

(Reviewed on 08/17/2025)

Edith M. | Charlotte, NC

(Reviewed on 08/06/2025)

The mover's were AWESOME! Super friendly, did there job quickly and took the time to organize my stuff into storage. I would recommend them to anyone I know is moving

Christopher S. | Charlotte, NC

(Reviewed on 08/04/2025)

Workers was fast and handled everything would definitely consider using them again

Oshay B. | Charlotte, NC

(Reviewed on 08/02/2025)

Extremely satisfied with their service. I had booked both loading and unloading with 2 helpers, but they brought extra helpers and completed the job early. Very good service. They were friendly and professional.

ARITRA B. | Charlotte, NC

(Reviewed on 07/15/2025)

The absolute worst company. They were 10 hrs late. And we’re disrespectful. Damages occurred to my items. Tried to communicate with them and received both verbal and written disrespect. Will be pursuing legal counsel.

Cinthia C. | Newport News, VA

(Reviewed on 09/03/2020)

Had to repeat myself several times. Late I unpacked a lot of the truck myself. They didn't seem to know how to pack a storage unit - seemed to be winging it. Broke a piece of wood of bottom of a dresser. Nice people. But I would not use them again.

Vicki C. | Ball Ground, GA

(Reviewed on 08/18/2019)