The Health of our Customers and our Moving Helpers is of the Utmost Importance!
As the entire world is working to manage day to day life regarding COVID-19, we wanted to take a moment to let you know that Moving Help is doing our best to ensure that your essential needs are being handled appropriately during this time.
We know that moving is not optional in a lot of instances, and for that reason MovingHelp.com will continue to serve the purpose of connecting customers in need with local moving labor. Our support team will be standing by to help with any questions or additional needs you may have.
The health of our customers and our Moving Help Service Providers is of the utmost importance. We have communicated to our Moving Help Service Providers the CDC guidelines on how to properly Plan, Prepare and Respond to COVID-19. We have also communicated essential Healthy Hygiene Habits with all Moving Help Service Providers to ensure a professional experience. If you have any specific needs, please communicate them immediately with your Moving Help Service Provider.
If your Moving Help order needs changed or is delayed, we never charge a fee to reschedule. You can do so directly with your selected Moving Help Service Provider as well as through your customer account. Rescheduling will ensure your service rates will not change and your move can be handled by the team you have already selected.
We are continuing to monitor all developments to ensure your move is handled safely and securely. Moving Help and our local Moving Help Service Providers are grateful for the opportunity to provide these services to you for your upcoming move. If you have any questions or concerns, please let us know via the Customer Support link at MovingHelp.com.
- Our Moving Help Service Providers are following CDC and state guidelines on how to properly plan, prepare and respond to COVID-19.
- This includes social distancing, wearing facial coverings and practicing healthy hygiene, including hand washing and using hand sanitizer. We encourage you to wear a mask and social distance as well for your Moving Helpers safety.
- Moving Helpers are performing self-health checks.
- Moving Helpers will not start any jobs if they are exhibiting flu like symptoms.
- Your Moving Help transaction includes contactless payment with our patented Payment Code. Simply provide the 6-digit code when the Job is satisfactorily completed.
- If your Moving Help needs change or you are delayed, we never charge a fee to reschedule. You can do so directly with your selected Moving Help Service Provider, as well as through your Customer Account.
We are taking precautions to help ensure your well-being and safety, and are here to make your move easier.
For state by state requirements regarding COVID-19, please review this link.
For CDC recommendations on COVID-19, please see the CDC website at this link.
