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Customer Rating

Send-it-express LLC

Based out of Richmond, VA

About Us

We provide professional help to move your belongings. We are hardworking, honest, and dependable. From packing to unloading, we can do it all for you at a fair price.

Address Details


Both movers did a great job! Very professional and fast!

Azm S. | Manchester, CT

(Reviewed on 10/26/2024)

JOHNATHAN W. | Chesterfield, VA

(Reviewed on 10/22/2024)

This was a last minute job and these guys did fantastic! Super fast and professional! Highly recommended!

James M. | Plano, TX

(Reviewed on 10/22/2024)

Both loaders were extremely sweet, kind, and understanding. Very willing to work with customers on whatever needs they require. My only complaint is start of communication should be left with messages instead of attempts at calling.

MARGARETMCDOWELL G. | Richmond, VA

(Reviewed on 10/20/2024)

This moving service was not official; not in how the job was done, communication prior to the move, or in presence. They also did not possess any moving equipment. There was a serious lack in professionalism when completing the move and left a lot to be desired.

Aaron H. | Richmond, VA

(Reviewed on 08/23/2024)

Really disappointed the job was not finished. Paid for 5 hours and 2 guys, one guy was sitting down for about 2 hours of the move. 2nd floor items were left on the first floor and we were told they would be taken up on the return trip. Movers quit 10 min into the second load of the truck and still asked to be paid for an additional hour via Zelle. We specifically asked the movers to not take the dresser drawers out because they are near impossible to get back in, they were removed prior to coming into the first floor of the house and left that way. I have furniture with marks and damaged trim where the dresser hit. As a whole we paid for six hours of work and at best received 3. Showing up smelling of weed is not the most professional look. Ended up paying another company this morning who finished the job quickly and efficiently. I would not use this service again.

Jeffrey M. | Midlothian, VA

(Reviewed on 08/11/2024)

I booked last minute and they worked me into their schedule. Very professional and efficient.

Gary T. | Manassas, VA

(Reviewed on 07/21/2024)

Carlos R. | Chesterfield, VA

(Reviewed on 07/16/2024)

Great service from Marcus and his assistant!

Allison P. | Richmond, VA

(Reviewed on 07/14/2024)