Hines Moving U

I typically don't leave reviews but I'm hoping I can help the next person from damages & extra financial burdens. While I did tip the movers generously because they did take the time to move a lot, they were carless, inefficient, unprofessional & lacked accountability. Movers showed up 30 minutes late without equipment, straps, blankets or stretch wrap. One was under the influence. My furniture was labeled MOVE with white duck tape & sharpie yet my headboard was left behind. No shelves or drawers were taken out or wrapped. I was left with one bookshelf completely in half & 2 others damaged, among other minor damages & missing pieces. My mattress was carelessly thrown in my room on top of items rather than lying flat on my carpet. The owner charged me an hour extra even though they were late & took 3 smoke breaks. He also told me they weren't liable for the damages & it was my responsibility to bring blankets, straps and tape. There was no apology or accountability. I do not recommend.

Victoria B. | Covington, KY

(Reviewed on 05/06/2026)

VINCENT B. | Ashtabula, OH

(Reviewed on 05/03/2026)

Movers were on time and worked very fast. I would definitely hire them again.

DARRELL L. | Miamisburg, OH

(Reviewed on 05/02/2026)

Michael and his crew were amazing. They handled everything professionally and quickly and got my truck loaded in under an hour. Will absolutely use them again if I am in the market for movers. (I have tipped them in cash)

Andrew O. | Miamisburg, OH

(Reviewed on 04/25/2026)

Very friendly and helpful with additional request.

Kim W. | Covington, KY

(Reviewed on 04/15/2026)

Milton and Drew were awesome! Quick and efficient crew.

Zachary S. | Cincinnati, OH

(Reviewed on 04/11/2026)

Sreejith T. | Springboro, OH

(Reviewed on 04/01/2026)

Elizabeth W. | Omaha, NE

(Reviewed on 03/31/2026)

Mover was scheduled 2 hrs which included load & unload. The unload location was 10mins away the mover wanted to charged double fee for anything 10 miles or more even thought it was within the 2 hrs window. Mover only loaded 1 hr time used. The 10 miles was debatable gps gave 9.9 miles, 9.8 miles but he said he could only use his gps mileage count 10miles to unload location. Felt that part of customer service was not professional. No unload was done. They did load well and worked efficiently we helped although they was able to handle loading.

Tony S. | Fort Wayne, IN

(Reviewed on 03/28/2026)