Customer Reviews for A Helping Hand Moving Service

They were on time, efficient, and professional. They said they would call the day before to confirm the time for the next morning but I didn’t get a call, however they still showed up right on time and there were no issues. Got everything done in the allotted time frame, our furniture was packed in securely and everything was handled gently. There was an unexpected traffic issue on my street that made loading the truck more difficult but they handled it easily and professionally. Would definitely recommend them.

Makayla R. | Cleveland, NY

(Reviewed on 05/21/2024)

Lori, The Office Managerwas efficient and friendly. She delivered what she said she would. I would use her firm again.

cynthia o. | hopewell, NJ

(Reviewed on 03/13/2024)

The team that loaded me for my move to Tennessee were extremely efficient, friendly and professional. None of our things got damaged en route. Couldn't have been happier with them.

Basil A. | CLAY, NY

(Reviewed on 03/05/2024)

Dori the contact person in the office was a pleasure to speak with and very helpful. The 2 men that came were very pleasant & did a great job. Very satisfied with everyone from the company. Would recommend them.

Tamara R. | Liverpool, NY

(Reviewed on 02/25/2024)

Cali M. B. | North Syracuse, NY

(Reviewed on 02/11/2024)

Friendly and professional team. Prompt arrival at loading address. Couldn’t have done this as quickly as we did without them.

Brian K. | Cicero, NY

(Reviewed on 02/03/2024)

I paid for 2 guys for 4 hours to unload my truck. They finished unloading within the allotted time frame. In that respect, they did well. However, one of the movers was very pleasant, and the other not so much. I felt like there was some passive aggressiveness going on. He didn’t verbalize it, but his body language and facial expressions showed it. I did not appreciate that they kept banging the furniture around. They bumped it into walls, door frames, elevator doors. Sometimes they set things down roughly and even drop them a few times. At one point I was in the first floor hallway when I heard dragging of furniture. Instead of picking up my kitchen table, they were dragging it on the floor. If you’re looking for a couple of strong guys that will get the job done these guys are definitely that and I would recommend them for that. But if you want your furniture treated with care, I can’t recommend them in that respect.

Mayra M. | Cleveland, OH

(Reviewed on 12/04/2023)

We couldn't be happier with A Helping Hand Moving Service! They were extremely professional and communicative throughout the whole process. Dori called promptly after scheduling to coordinate all of the details live. On the day of the move, they came prepared with all of the moving equipment needed for our truck unload and storage unit load, and knew how to make the process most efficient while also showing utmost care for our personal belongings. They also were expert packers, and helped us fit all of our items into one storage unit vs. two, saving us money on our rent. We will definitely be using them again and will be recommending them to anyone that needs moving or packing assistance in the Syracuse area!

Monica E. | AUSTIN, TX

(Reviewed on 11/25/2023)

Not only were the movers punctual and courteous, but they brought there own supplies to make sure my goods weren't damaged during transit. 10 out of 10 will use again and recommend highly!!!


(Reviewed on 11/16/2023)

The two gentlemen were great. Very efficient and patient throughout the whole process. Would definitely use this service again!!!!

Mariane D. | Syracuse, NY

(Reviewed on 10/06/2023)

Very polite and efficient. Will definitely use again in the future.

Billie Jo W. | Baldwinsville, NY

(Reviewed on 09/28/2023)

James and Earnest were punctual, professional, courteous, careful, friendly, and efficient. Excellent moving company, would recommend 100 percent. Thank you so much!

Emily L. | Collingswood, NJ

(Reviewed on 08/14/2023)