I originally booked service for one U-Box. When the mover arrived, he suggested I would need two boxes, so I updated the order. After loading, it became clear that only one box was actually needed, so I contacted Moving Help to adjust the order before payment. I was told their system was down and to call the next day to receive a corrected payment code. While still on site, the mover saw the existing payment code for two boxes in the app. I explicitly told him not to use that code because it would charge me incorrectly. He acknowledged this. The next day I discovered he used the code anyway, which resulted in me being charged for three boxes. U-Haul had to issue refunds to correct the charges. I’m livid because I tipped him $100 expecting professionalism and honesty. This created unnecessary stress and billing issues during my move.
Navorus M. | Gainesville, FL
(Reviewed on 03/10/2026)
Jodi J. | Portland, OR
(Reviewed on 11/01/2025)
one of the movers was clearly inexperienced and not very cautious, and I worried about fragile items he carried. Given the much higher hourly rate charged, I would have expected better care.
Elizabeth S. | Olympia, WA
(Reviewed on 08/12/2025)
They were quick and hardworking. Very polite. Would highly recommend!
Jackie B. | Hammond, OR
(Reviewed on 08/08/2025)
They were very nice, polite, made some jokes, all while working very hard and unloading a 26 foot long uhual in under 2 hours. Would use their service again.
Timothy M. | Seaside, OR
(Reviewed on 07/29/2025)
They communicated well ahead of the moving date, showed up on time, and did a great job loading and unloading all of our furniture. They were very professional and efficient. We would definitely use them again.
Gary M. | Cove, OR
(Reviewed on 06/18/2025)
Polite, professional, and punctual, everything required to be great movers. I will use their services again if I need to move in the area!
Olivia E. | Longview, WA
(Reviewed on 05/08/2025)
Movers were courteous. They completed the work in a timely manner. There could have been a little more thought put into the load arrangement but everything made it in good shape.
JULIANA R. | Coos Bay, OR
(Reviewed on 04/10/2025)
Never had hired moving help before and Thomas and his helper were the most helpful people I have ever worked with. I was so tired by the time I got to the new house all I could do was sit and point and they were just great. Anyone needing help with moving or other services provided will get the best in the business!
Chris H. | MOUNT VERNON, WA
(Reviewed on 03/15/2025)
There was only 2 helpers that came, but we’re still able to do everything that needed to be done within the time frame. Very pleased with the process and the service.
Daniel K. | Silverton, OR
(Reviewed on 03/11/2025)
Thomas and crew were very quick and careful while unloading. Even with us being a little unprepared with half filled boxes and too many loose items, the crew finished 30 minutes early. I would definitely use this company again.
Terence B. | Olympia, WA
(Reviewed on 03/01/2025)
These guys were awesome, they really relieved a major stress during our move.
Adam P. | Damascus, OR
(Reviewed on 02/28/2025)