They took their time. Moved things inefficiently and packed things in the UHaul inappropriately for efficiency. They left a 3000 dollar TV unattended and just left because it wasn’t covered in bubble wrap.
Corey K. | Ottawa, ON
(Reviewed on 09/01/2025)
Thank you for the help and the professionalism.
Christian M. | Ottawa, ON
(Reviewed on 01/01/2025)
Chris C. | Ottawa, ON
(Reviewed on 11/11/2024)
Worst experience with the moving person, I have mentioned time but mover came early and left in middle of the work. He was on phone call all the time and offering personal moving instead of Uhaul with higher pricing too. Highly disappointed and I don’t recommend people to go with pack and go.
Murali K. | Ottawa, ON
(Reviewed on 11/07/2024)
Eyad, Santino and John were very good. They came in time, did the loading well and unloading was super fast. They struggled a bit in organizing the boxes in the truck however the service was great.
Rofiqul I. | Gloucester, ON
(Reviewed on 10/29/2024)
The two young gentlemen provided a great service. They were efficient, punctual, polite, and supportive. I highly recommend them. They deserve to be supported. Well done.
Abolfazl A. | Nepean, ON
(Reviewed on 09/30/2024)
Great movers - would use again
allison h. | Ottawa, ON
(Reviewed on 09/07/2024)
ryan g. | timmins, ON
(Reviewed on 09/04/2024)
The guys from Pack and Go were on time (a few minutes early). They were considerate, efficient, and gentle with our belongings. They handled our dog showing up and getting in the way beautifully. They were extremely positively responsive to any direction we gave and asked questions when appropriate. Best of all, they were a great deal. Overall, we were thrilled with their service and would use them again. We highly recommend them.
Susan B. | OTTAWA, ON
(Reviewed on 08/22/2024)
Had a great experience. They put everything in the truck in 90 mins. They were on time and experience on how to load the truck secure the load.
Himanshu C. | Nepean, ON
(Reviewed on 09/01/2023)
Great helpers. Would recommend them to any one.
Ayoub F. | East York, ON
(Reviewed on 08/31/2023)
Gentle and precautious even if they didn't seem to have much experience (one guy try to move a queen mattress by himself). They showed up a couple of minutes late past noon, but they showed up! I paid for 2 guys 2 hrs but only really needed 1hr because we started before they arrived (one bedroom apartment). Recommend you call the company yourself after booking and once more before the time arrives. The owner was prompt to return my call but I don't know that I would have been in touch in advance if I didn't take the lead. Overall I am satisfied with these movers help but communication could be improved, hence the 4 star rating. I would hire them again. Thanks!
Julie C. | STONEHAM-ET-TEWKESBU, QC
(Reviewed on 08/16/2023)