Customer Reviews for Loyalty Crew Moving

It is beyond me how this company has anything higher than a 2 star rating. Communication was awful, I heard from them when I reached out via phone call. No email responses. It’s literally a child who runs the business so you get what you pay for on that front. Showed up smelling like weed. Late. Broke tile in my home. Said he’d cover it and then stopped responding to any calls or texts. Be careful because what I didn’t know is that you don’t need to give them the payment code until they have completed the task- that includes fixing things they may have broken. I didn’t know that and was pressured into giving them the code so now I need to take legal action to get my floors fixed. Truly an awful experience and I even tried to work with them for the repair. They also had to take a break to go get equipment they didn’t come prepared with, despite me filling out a form with details about the job and me telling him in the phone. Unprofessional. Childish. Poor communication. Ill equipped.

Linsey N. | Phoenix, AZ

(Reviewed on 10/30/2025)

Great team !

Alex U. | Nashotah, WI

(Reviewed on 09/18/2025)

Rob and Daniel were awesome. Very good to work with, great communicators, respectful, and handled my stuff with care. They saved me as last minute the previous movers I booked backed out!

Kamran K. | Chandler, AZ

(Reviewed on 08/31/2025)

The guys did a great job!

Donald D. | Racine, WI

(Reviewed on 08/29/2025)

great team!

Brianna J. | westmont, IL

(Reviewed on 08/18/2025)

Cassie M. | Suring, WI

(Reviewed on 08/15/2025)

great team! would hire again!

Brianna J. | westmont, IL

(Reviewed on 08/13/2025)

Average movers but they just wanted to get it done and move on to their next job. Poor communication, none of my phone calls or texts were responded to after the move about missing paperwork for weighing the trailers.

Sam K. | Madison, WI

(Reviewed on 08/12/2025)

Trying to log in and rate this service was very difficult.

Susan M. | Butte des Morts, WI

(Reviewed on 08/11/2025)

Jessica a. | menasha, WI

(Reviewed on 08/09/2025)

Lindsey P. | Fond du Lac, WI

(Reviewed on 08/09/2025)

Regular calls and an early arrival made the move feel extra easy. They worked so quickly and efficiently we had no concerns about making our planned time, in fact we were done early! Highly professional, clear communication - we loved working with them.

Diana N. | BUTLER, PA

(Reviewed on 08/05/2025)