They had a guy call in with a sick child and the owner came out and took his place. Guys were very professional and didn’t check up once. Highly recommend!
Thomas S. | Ruston, LA
(Reviewed on 02/15/2026)
The owner accommodated my requests well. Moving crew was friendly, professional and easy to communicate. Only thing to keep in mind is that if your schedule is not flexible, it’s better to do the job early morning.
Alan Z. | Ames, IA
(Reviewed on 02/05/2026)
Tony H. | Grimes, IA
(Reviewed on 10/02/2025)
Only recommendation is to ensure you are on time.
Tony H. | Grimes, IA
(Reviewed on 10/01/2025)
Company's first crew was a no-call, no-show. Owner pushed out a second crew but they had no equipment. It was not well communicated by the appU-Haul website that I as a Customer would need to rent a dolly, and my notes placed a request for a dolly, my notes were clear that I had heavy items. The crew went out and bought a dolly, but UHaul should make it more clear that Customers are supposed to supply these things.
Nicholas L. | Nevada, IA
(Reviewed on 10/01/2025)
tipped cash, great help!
andrea f. | Ankeny, IA
(Reviewed on 09/22/2025)
Great guys! Worked together and got the job done!
Stacy H. | Ankeny, IA
(Reviewed on 09/21/2025)
The men were great and very friendly. I would recommend this company.
Diane D. | Boone, IA
(Reviewed on 09/18/2025)
Heidi M. | Johnston, IA
(Reviewed on 08/29/2025)
Jesus D. | Ames, IA
(Reviewed on 08/02/2025)
This was such a great experience. They kept up with me with good contact and they worked both quickly and carefully to pack my truck. If I come back that way, I will definitely use them again!
Kane A. | Des Moines, IA
(Reviewed on 07/31/2025)
Great company and helpers, would highly recommend. They communicated with me on the day of via both text and phone call, and they stayed slightly past the allotted 2 hour timeframe out of the kindness of their own hearts because they knew we needed the help. Very thankful for their services!
Sarah M. | Ames, IA
(Reviewed on 07/27/2025)