Poor communication. Had to track them down to find out when they were coming. Told me 11am, then on the day of the move, called me to tell me it would be 2pm. Came 30+min late. Told me would only need 1 UBox to fit everything, although I had ordered 2. Then couldn't fit everything in. Had to leave some furniture behind, which they took. And barely made it to drop off the UBox before the UHaul store closed at 7pm. Kept telling me to just take things in my car, when I was driving across several states with a full car already. Still had to take several items in my car, insane. Due to the stress caused by them, felt was pressured to make choices I wouldn't have otherwise. Finally, asked that this one particular painting not be damaged that was irreplaceable, had to keep emphasizing that I didn't want my things damaged. Painting arrived with a giant bulge in the canvas. Looked like someone had punched it. Tried to make the best of working with them, but they were very unprofessional.
Michaela M. | Clearfield, UT
(Reviewed on 06/19/2026)
They were very efficient, nice, and careful with our stuff. U-Haul also screwed everyone over with the reservation and they handled the unfortunate circumstances with professionalism.
DALYN B. | North Salt Lake, UT
(Reviewed on 06/09/2026)
They were very helpful and efficient.
Jarom S. | Lake Point, UT
(Reviewed on 04/13/2026)
Excellent service!!!! These gentleman worked hard we are on the 3rd floor and they got the job done effortlessly and fast 10 out of 10 they also helped put my table together which they did not have to do I appreciate you guys! Thanks
Laquira L. | Roy, UT
(Reviewed on 04/12/2026)
We originally booked them for 10;30, but another move set them late. They let us know over an hour and a half in advance, saying they'd be by at 1. They arrived at 11;30 and finished loading the truck by 1 PM. It was marvelous work.
Shiloh J. | Tooele, UT
(Reviewed on 03/02/2026)
Richard dee W. | West Point, UT
(Reviewed on 02/19/2026)
Great experience plan on using them again
CHRISTINE J. | LAYTON, UT
(Reviewed on 02/04/2026)
Great job. Definitely would hire again.
Matthew M. | Tooele, UT
(Reviewed on 01/20/2026)
Ryan D. | Salt Lake City, UT
(Reviewed on 11/23/2025)
I couldn't be happier with the service. They handled my belongings with care and were great conversation. I wish them best of luck building this side hustle! Highly recommend!
Bryce S. | NEW YORK, NY
(Reviewed on 11/16/2025)
These guys were awesome ! Pleasure to talk to while moving me in and kept my stuff safe. Appreciate them a ton!
Ciro A. | Somerville, MA
(Reviewed on 11/06/2025)
Awesome! Very good communication. Quick friendly
T Luaine O. | Riverton, UT
(Reviewed on 11/05/2025)