Brian was friendly, efficient, and caring regarding my belongings! Move was smooth and quick. Only feedback was before the dispatch there was a 1hr 10min delay for arrival even with confirming morning of and week prior. Perfectly fine since I didn’t have any plans this morning, but proactive communication regarding running late or when on route to the uhaul would keep us more in the loop so we’re not worrying if a hiccup happened or waiting an hour for an update. However after dispatch everything was great and the staff was amazing. Very appreciative of the Trusty Dad service available with UBOX. Thank you so much!! 5 stars overall just tweak the text updates to be more frequent with arrival to the UhAul facility
Alexis H. | Las Vegas, NV
(Reviewed on 04/21/2026)
Great job, on time, very efficient and professional. Highly recommended!
Peter E. | Boston, MA
(Reviewed on 04/04/2026)
Bryan was great. The other helping wasn’t the best. I think he was just a lil unfocused. Dropped a piece of my bed set.
Matthew G. | Mcdonough, GA
(Reviewed on 03/29/2026)
Move it up a extra day and made it a really easy time
Brian C. | Medina, OH
(Reviewed on 03/29/2026)
Sydney P. | Kittery, ME
(Reviewed on 03/23/2026)
Prompt and polite communication, on time, very pleasant attitude and efficient work. Finished the job almost an hour ahead of schedule. Absolutely nothing to complain about.
Diana A. | Portsmouth, NH
(Reviewed on 03/19/2026)
Brian was very patient and helpful. I recommend them to anyone.
Elizabeth M H. | Belmont, MA
(Reviewed on 03/02/2026)
The guys were great , on time and fast I would use again, thank you from Jim jones
James J. | Concord, NH
(Reviewed on 02/28/2026)
Frank G. | Naples, FL
(Reviewed on 02/20/2026)
Patrick J. | Arlington, MA
(Reviewed on 02/20/2026)
Brian and Felix were cheerful, helpful, and thorough despite dealing with frigid temperatures. They diligently loaded and unloaded everything with care and solid work ethic. Very grateful for their help. I wish there was a little more communication to confirm leading up to service, but in general Trusty Dad is great--this is the second time we used them and I would pick them again!
Katie G. | Natick, MA
(Reviewed on 01/24/2026)
Ronald K. | Manchester, NH
(Reviewed on 01/24/2026)