Movers were fast and professional with service. Will definitely use again.
Juan S. | Dickinson, TX
(Reviewed on 09/06/2024)
Larry T. | Elizabethtown, KY
(Reviewed on 08/29/2024)
My first complaint is when Heather contacted me and said that they needed to book an additional hour for the move. I argued saying there wasn't that much items meeting to be moved, but she said since I was moving from one zone to a second zone I had to pay a minimum of four hours fine because I had no other choice. Heather and a man showed up at my house and started moving things. The man was clearly upset and when they went outside, I heard him yelling at her. They came back inside and went to Move again and when they went back outside he was screaming at her and cursing at her in my apartment parking lot , one of my friends went outside and asked him if there was a problem and he told them they needed to keep their voices down. We then went to the second location. Looks like they were dragging out the time. This was confirmed when went outside and he was sitting down on a bench and she was taking off , the leg to my headboard, which was completely unnecessary. I finished moving the i
Brenda O. | La Grange, KY
(Reviewed on 08/19/2024)
Meaghan W. | Bedford, NH
(Reviewed on 08/11/2024)
I had the UHaul for 6 hours. The Moving Help was late to the job. They said they called & left a message, but there was none. After the first loading area they were to go to the second loading area and then to the off-load area. They did not. After the first load, they went to the off-load area leaving my UHaul driver having to wait for them at the second loading area for another 45 minutes. Almost 2 hours of my UHaul time was wasted waiting for them. There was a man and a woman and two children. Very unprofessional.
Cynthia G. | Livingston, TX
(Reviewed on 08/10/2024)
These guys were amazing! I'm an older woman in not so good health & although I did my best to be ready for them, they had to do a lot of extra things like dealing with my cats & their hair everywhere they also moved things that I was unable to pack. Plus it was very hot with humidity... they were polite & friendly & I would use them again Ina heartbeat
Linda Z. | Radcliff, KY
(Reviewed on 08/05/2024)
Very fast, very efficient! Clear communication as well which was really nice after the stress of the rest of the moving process!
Carla S. | Louisville, KY
(Reviewed on 08/02/2024)
Very professional... finish 2 bedroom loading in less than 2 hours
Manan D. | Louisville, KY
(Reviewed on 07/31/2024)
I recommend AVOIDING Best Movers after my recent experience. My experience started off with them showing up an hour late, one member of the team often found sitting on my furniture not assisting with the move, multiple wood furniture items (dressers, dining room chairs) chipped-damaged, in addition to them taking apart multiple pieces of furniture during the move without speaking with me making it difficult to put them items back together after the move. Most concerning aspect was my initial agreement with MovingHelp was for $272.95, in the middle of the unloading aspect of the move I was pulled aside and forced to pay a surprise bill totaling for a cost of $539.95 which equated to paying for a 6 hour move when the entire move only took 3 hours. I called MovingHelp immediately after this and was told this is not company policy and I should not have been charged past what was initially agreed upon. I will be avoiding MovingHelp and and Best Movers during my next move.
Alexander V. | Tampa, FL
(Reviewed on 07/30/2024)
They did fantastic work and even helped when I had some issues
Brian S. | Beech Grove, IN
(Reviewed on 07/29/2024)
Highly disappointed! Moved 20 minutes away but because it crosses state lines I needed a minimum of 4 hours and all my stuff. They changed my time multiple times and concerning. Then a truck rolls up and a whole family pops out - including a child - and load the truck in 30 MINUTES but didn't get everything. We get to the next location and the head guys decides they're going to wait for delievery to finish instead of using the other doors. fine they'll be quick. IT WAS NOT FINE. They were in such a hurry for another job - mind you have have them for 4 hours I thought - they left hand prints and scuffs all over the walls up and down stairs. They spent just under an hour and a half here and I let them leave because I was so pissed about it all. They clearly book multiple gigs for the same slot and overcharge the way my times kept changing and they ran out. I want the rest of my money back but they won't give it. THEY ARE A SCAM!
Lexie H. | Louisville, KY
(Reviewed on 07/24/2024)
They were amazing! They were on time and didn’t waste time! I’m definitely going keeping them in mind for future moves!
jennifer i. | Simpsonville, KY
(Reviewed on 07/15/2024)