Overall a great experience. I booked them the same morning, and they were able to take care of my move by the afternoon. I’ve used many movers before, and they were the first who truly understood how to properly load and unload on their own starting with the biggest items first. They were extremely fast and professional. The customer service over the phone was phenomenal. I really appreciated their patience, even when there was a miscommunication with U-Haul. They provided me with alternative options to help resolve the issue quickly and efficiently. I’m glad I stuck with them and was able to move using their services. I will definitely consider using them again the next time I move even if it's not through U-Haul. My movers, Ty and Domo, were very respectful, quick, and understanding. Highly recommend.
Danielle R. | Norfolk, VA
(Reviewed on 07/23/2025)
Jenny L. | Norfolk, VA
(Reviewed on 07/23/2025)
Jackson B. | Muscle Shoals, AL
(Reviewed on 07/17/2025)
Hugo A. | Norfolk, VA
(Reviewed on 07/06/2025)
I was very disappointed in Moving Assassins. Though I requested a morning move and they confirmed it, I kept having to call back to see when the two movers would arrive. The voice mail was full and when I did occasionally get through I was given excuses. It wasn’t until 3pm that I had one mover show up, instead of the two I booked. He did an excellent job on his own, but it was not fair to him or me. Because of the delays I needed to postpone my travels the next day. Though the owner did reach out and apologize to me, and offered me a full refund within 5-7 days, it has now been two weeks without the refund promised. I unfortunately can’t rate this experience or company highly.
PATRICK JOSEPH E. | Chesapeake, VA
(Reviewed on 06/27/2025)
I am very appreciative to the company for being flexible on timing since my Uhaul broke down on the side of the highway and we were delayed 2 days for unloading. The company did not contact me beforehand to confirm date or time, but they were responsive when I would reach out to them asking questions. The three guys that showed up were over an hour late from the time slot. They were not as professional, strong, or careful as other movers I have used. They dropped several pieces of furniture and had difficulty lifting some. The guys seemed a bit lazy and tired, and it was disappointing. I am thankful for the company’s flexibility, but I would not choose them again.
Lauren H. | Sharpsburg, GA
(Reviewed on 06/26/2025)
I was going to give a 5 star review but then as I began unpacking and noticing all of the stuff that was missing or damaged my review is completely different. The movers took apart furniture and didn’t tell us and didn’t give us any of the hardware and power cords that went to it and now I have all of this stuff that’s broken down that I can’t put back together or use. My bed frame broken, lamps broken, rugs missing, huge dents in my walls, cigarette butts at both houses. I work from home and can’t even use my desk because I can’t find the power cord or screws to put it back together.
Danielle D. | Newport News, VA
(Reviewed on 06/12/2025)
The two young men who moved our stuff were very efficient. Never wasted a single moment, and finished the job well.
Joanne G. | Chesapeake, VA
(Reviewed on 06/07/2025)
Cheska S. | Murfreesboro, TN
(Reviewed on 06/01/2025)
Jessica L. | Norfolk, VA
(Reviewed on 06/01/2025)
The team was very professional when they arrived and were super helpful loading the truck Properly .
Russell D. | Norfolk, VA
(Reviewed on 05/31/2025)
LAVERNE C. | Waycross, GA
(Reviewed on 05/17/2025)