I want to commend the two workers who assisted me. Despite my last-minute date change, they made me a priority and accommodated me with same-day service, which I truly appreciated. That said, the job took far longer than expected for a two-bedroom apartment, resulting in me being charged several hundred dollars more than the original quote. Additionally, the supervisor who dispatched them was very unprofessional his tone was belittling and unpleasant during our phone conversation. Because of this experience, I will not use this service again unless I can directly hire the two workers who assisted me.
Kyla B. | Far Rockaway, NY
(Reviewed on 02/18/2026)
One of the two movers left before the three hour time limit that Uhaul gave me and didn't return. Both said they had to leave and would return to finish the job and asked for the code that is to be given when the job is completed. I said I wasn't comfortable with this. So one mover stayed. My brother and I helped to get the job done. We're both near 70 years old.
Jacquelyn R. | Cleveland, OH
(Reviewed on 02/18/2026)
Weiming Z. | Ewing, NJ
(Reviewed on 02/18/2026)
Poor communication. I had to transport the drivers to the load house, unload house, and back from the unload house. I don't mind per se, but this was not communicated and people were not answering their phones.
William N. | Pequea, PA
(Reviewed on 02/17/2026)
The crew did a great job! They were professional, efficient, and helpful. Thank you!
Elizabeth L. | Tabernacle, NJ
(Reviewed on 02/16/2026)
John and Kevin were outstanding. They showed up on time and they were ready to work. They also respected my wishes to remove shoes while working at the house. Furniture did not move and I drove 120 miles. All furniture is in great shape.
Elbin C. | Swedesboro, NJ
(Reviewed on 02/10/2026)
Juho P. | Watertown, MA
(Reviewed on 02/08/2026)
The 2 young men that helped us were amazing. They are brothers and both names start with J I think but we can't remember the names.
karen t. | Ellicott City, MD
(Reviewed on 02/01/2026)
Everything was fine. Guys were good and helpful. Only complaint I have is the 3 hour arrival window. Why have people schedule times only to potentially get there past that time is wild in my honest opinion. Otherwise job got done in time and manager was very nice and apologetic. Not bad but not sure I’d use again because of that factor.
Alain C. | Plainsboro, NJ
(Reviewed on 01/30/2026)
Real pleasant gentleman. Hard working.
Mike F. | Rockville Centre, NY
(Reviewed on 01/30/2026)
Did a great job moving. I tipped each helper 50 each
Kevin H. | Dover, DE
(Reviewed on 01/30/2026)
They were very professional, arrived on time, and made the job look easy. Their work was done with great care and skill. I was extremely happy with their performance everything I owned arrived at the location safely and without any issues .
LOUISON Z. | Roosevelt, NY
(Reviewed on 01/28/2026)