Customer Reviews for Gorilla Moving Company LLC

These guys worked hard, loaded the U-Box in very efficient manner, and utilized every available cubic inc of space. Good customer service is nice to have when you are stressing over a move. Cash tip left at completion of service

Douglas D. | Woodbridge, VA

(Reviewed on 07/07/2023)

I would not recommend this company to anyone. They packed our U-Haul truck and multiple items were broken. They knew we were traveling 800 miles but put 3 glass table tops into the back of the truck not wrapped in blankets or cardboard. All 3 were ruined. They also stacked 3 end tables and 2 coffee tables on top of each other without wrapping and they are destroyed. A bed frame, mirror and 9 dresser drawers were ruined because they weren't wrapped and the drawers were placed on top of each other rubbing the material off the drawers-ruined. Why they weren't put back into the dresser for traveling is baffling. A ceramic potted plant holder was ruined along with a huge picture frame because they weren't wrapped or protected for the move. When I contacted Gorilla, they ghosted me. All I asked for was the fee I paid for the movers when we had thousands of dollars in damage. Do not use or hire them.

Craig A. | Algonquin, IL

(Reviewed on 06/08/2023)

Movers were friendly and helpful. They were able to move large items out of my house and into the Uhaul. They then secured items with rope so they wouldn’t shift during transit.

Harry U. | Elgin, IL

(Reviewed on 06/01/2023)

They were so helpful. Showed up first day and said my truck wasn’t big enough and helped Me find a truck!! Amazing guys, will definitely be using them again.

Kimberly J. | Barrington, IL

(Reviewed on 05/31/2023)

Debbie K. | McHenry, IL

(Reviewed on 05/27/2023)

Brian H. | Huntley, IL

(Reviewed on 05/26/2023)

Didn't get a call the day before to confirm arrival time, had to reach out to Moving Help to send them an Urgent email to get in touch. That was unnecessary stress as I was worried I would have to find another moving company the night before. The morning of I received a text that they would be 4 hours late because someone called in sick, they were actually 5 hours late with no notice of the additional hour. Once they got started we were good to go but it was a lot of waiting around due to the lack of communication & punctuality.

Chrille H. | East Dundee, IL

(Reviewed on 05/26/2023)

Darren is awesome. He had to unload my entire U-Haul by himself! Even though I booked it for two movers. Darren should get all the money for the move. I’ll definitely book with him again.

Frederic T. | Oak Creek, WI

(Reviewed on 05/22/2023)

Professional courteous and wonderful guys!!

Debra H. | la salle, IL

(Reviewed on 05/21/2023)

Tom T. | Libertyville, IL

(Reviewed on 05/19/2023)

Gorilla Moving was fantastic. They contacted me early to set up time. Called to verify. I had to last minute push back & they accommodated me. Worked their tails off to get even my little items unloaded. Helped me set up my weird head board & bed. They were even took time to make sure I was ok when I fell & twisted my ankle. Both guys were professional and personable which is a great combination. Would highly recommend them!

Gina Y. | Oro Valley, AZ

(Reviewed on 05/18/2023)

There was a staffing snafu so we didn't get started on time. But once they got there everything was great! They packed the truck like Tetris Masters and everything made it 200 miles in perfect condition. Thank you!!

Michael B. | Grayslake, IL

(Reviewed on 05/15/2023)