Mover quit upon arrival requiring me to help the other mover for two hours until two additional movers arrived. Total move ended taking over 4 hours to move minimum amount.
Taylor S. | Richmond, KY
(Reviewed on 09/15/2025)
Tomi B. | Richmond, KY
(Reviewed on 08/17/2025)
We have used movers through the uhaul website before and have always had positive experiences. Until today. 4 gentlemen showed up to our home to move us. These are NOT professional movers. These are, what appear to be random friends or acquaintances that show up to move you. I had a new vanity that was busted on my driveway. $200 down the drain (on top of the almost $600 we paid for their services). I watched how they carried it - instead of carrying it up right, they had it tilted almost completely sideways and of course the mirror detached and busted. They damaged our ceiling above our stairs, put indents in our wall and even scraped a hole into our wall exposing the drywall. While they did reach out to apologize for destroying my vanity and asked if they could work around our home for a couple hours to make up for it, we declined. We are private people and do not want random people in our home especially after destroying things. I’m upset and disappointed and would not recommend.
Trista K. | Lexington, KY
(Reviewed on 08/02/2025)
Ambar D. | Corning, NY
(Reviewed on 03/01/2025)
Great people
Jeannie K. | Freeport, FL
(Reviewed on 11/26/2024)
BRYNNE B. | Lexington, KY
(Reviewed on 11/17/2024)
The crew did a good job, they worked hard to get the move complete. Overall, the good experience.
Bill N. | Bradenton, FL
(Reviewed on 11/15/2024)
Keith F. | Pittsburgh, PA
(Reviewed on 11/11/2024)
Michael W. | Lexington, KY
(Reviewed on 10/26/2024)
Marty was great. Thank you!
Shawn M. | Columbus, OH
(Reviewed on 08/11/2024)
Yvette R. | santa paula, CA
(Reviewed on 08/10/2024)
Our first moving company unfortunately had a car accident on the way to our house. We were extremely fortunate that this company was able to assist us with such short notice.
Angel C. | Georgetown, KY
(Reviewed on 07/19/2024)