I would hire this team again in a heartbeat. Brad was excellent with communication before, during, and after the move. The team was professional, efficient, and took extra care to make sure our stuff was loaded and unloaded properly. They even took the time to repack our moving truck so the items we were putting into storage didn't slide around or get damaged. Don't pick anyone else- choose these guys!
Alexander K. | Rockford, IL
(Reviewed on 07/24/2025)
The day before the move, he called and said he had a family emergency and wanted to know if I would cancel. He said he didn't want to cancel, because it would lower his rating. When I said no, he said he would see if he could get someone to help him with the move. The day of the move he arrived over an hour after the agreed upon time. They did show up with any of their moving tools. Once everything was packed in the Uhaul and ready to go to the next location, they had to wait for their ride (mom and dad) to pick them up to bring them to the next location. So I left in the Uhaul and waited for them at the next location. Then he called me and said they had to make a stop for a restroom break on their way to the new location, so I had to wait even longer for them to arrive. I booked the movers to make the move more convenient, and they made it an absolute inconvenience. Would never book again.
Tiara B. | Chicago, IL
(Reviewed on 06/05/2025)
KELSEY N. | Fishers, IN
(Reviewed on 09/01/2024)
They were on time and completed the job as expected. Will hire them again for all moving help .
Pravinkumar J. | Alton, IL
(Reviewed on 07/21/2024)
Brad and Josh were awesome! I would definitely Hire them again in the future, as well as recommend them to others. Great communication before the work day, letting me Know when they were on their way, and were Prompt and on time, they took a lot of care moving my furniture, making sure nothing was damaged.
BETSY R. | Rossville, TN
(Reviewed on 07/20/2024)
Brad and Josh did a great job. Punctual, professional and made a tough move much easier. It’s the fifth time I’ve used Birchfield’s, so that should speak for itself. Another job well done.
Robert G. | Barrington, IL
(Reviewed on 07/16/2024)
Great guys, professional, punctual, and fast.
Geza V. | KIRKLAND, IL
(Reviewed on 03/31/2024)
Abigail J. | Rockford, IL
(Reviewed on 09/30/2023)
I’ve hired them twice in two years (once to load and once to unload) and they are literally the standard that I told all moving companies to! They are great at communicating and are extremely professional and efficient. With other companies I feel like I have to fight them on a start time despite booking two months in advance- but with these guys they are always willing to start when I need them and even communicate exactly when they will arrive and offer to start earlier if they are available. These guys are genuinely willing to help and it’s so refreshing after having other movers on here arrive an hour+ late or no-showing at all. Whenever I move out of my current place I will definitely be hiring them for a third time and I tell everyone I know to hire them too!
Eve K. | Chesterfield, MO
(Reviewed on 07/18/2023)
Brad was extremely communicative throughout the whole process from providing an ETA the day of the move to communicating how we were doing on timing and sharing his thought process for packing certain items at once. He and his coworker Andre were very efficient and both worked hard during the allotted time. They clearly have experience packing trucks so that items are secure and we’re able to move my heavy items with ease. Would absolutely recommend and would use them again!
Evan S. | Chicago, IL
(Reviewed on 07/01/2023)
I used this service to unload our truck upon arrival at my new location. Communication was excellent from booking through arrival confirmation. Both men were professional and worked hard to get the job completed in the time I had reserved. They knew we were going to go over by 15 minutes or so and made sure I understood the situation to make the best decision. Highly recommend.
Gail M. | West Dundee, IL
(Reviewed on 06/26/2023)
RICHARD L. | Batavia, IL
(Reviewed on 06/19/2023)