SF Bay Area #1 Trusted Moving Service. We come equipped with Blankets, dollies, carts, plastic wrap, tape, straps and tools for disassembly & Reassembly. When we promise you a start time, we keep our word
This company agreed to provide 2+1 hours moving help by two moving helpers. I authorized the 3rd hour because the owner told me (after booking) that they had a 3-hour minimum. The 1st worker arrived at 932AM and the 2nd soon after. At 1130 (2 hrs in) the owner of Green Machine called to demand I authorize a 4th hour. I refused. I responded that a 3rd hour was paid for and due. We had an additional hour of labor from two workers yet to be provided. Since only 2 hours had been used. He said they count their travel time as moving help. Nowhere in the U-Haul site was this stated. They refused to do the 3rd hour of work and demanded that I give them the authorization code before they would leave. Even though I disputed the refusal to provide a 3rd hours work. Regardless I provided the two workers a $40 tip for the 2 hours labor.
Stuart B. | Sacramento, CA
(Reviewed on 05/05/2023)
The guys were flexible and so very helpful and supportive!
Alene D. | OAKLAND, CA
(Reviewed on 05/03/2023)