Move Masters Jax

First and foremost, they broke my entertainment center and didn’t tell me. I found out when I found the leg of it laid out on top. Secondly, they charged me for an additional hour and only worked 20 minutes and said they were done and left me to finish the rest. There was 40 minutes left that I paid for that I did not receive help. Also, the way that they asked for me to pay for that additional hour, I found out, was not protocol. They were supposed to add the hour to my uhaul bill yet they told me I needed to pay them via cashapp or cash for that additional hour as they cannot just add the hour like that. They then said that they could help my family move other items but only if we don’t go through uhaul and pay them directly for 2 hours minimum when they only had a few items to move. They said it wouldn’t be worth it to them. Which I then again found out is against protocol and not something they are to do as everything has to go through uhaul. Not the best experience.l was lied to

zoe l. | Jacksonville, FL

(Reviewed on 09/19/2024)

Talathian M. | Jacksonville, FL

(Reviewed on 09/18/2024)

The crew was friendly and hard working. The job was finished well ahead of schedule.

David B. | Dallas, TX

(Reviewed on 09/17/2024)

Excellent movers, handled everything with care and got the job done quickly. Very friendly.

Thomas P. | AUSTIN, TX

(Reviewed on 09/17/2024)

Great efficient movers.

Howard W. | Jacksonville, FL

(Reviewed on 09/15/2024)

Patrick W. | Ringgold, GA

(Reviewed on 09/13/2024)

They were excellent did all under two hours. Thank you

Paul N. | Ponte Vedra Beach, FL

(Reviewed on 09/13/2024)

2nd time using the same guys and very pleased with our experience.

Katherine P. | Orange Park, FL

(Reviewed on 09/12/2024)

I tipped them

Kevin O. | St Augustine, FL

(Reviewed on 09/11/2024)