UNITED SHIPPING

Communication with the manager was very good and accommodating. The movers were seemingly polite until they tried to intimidate and bully me into paying for more time. The first hour they move one small item , a pillow, empty basket etc. at a time though I had 2 dollies and me saying several times, it’s going to take you forever if you carry one thing at a time. They kept assuring me this was their process and everything would be unloaded well before the time was up. With the truck a little over half unloaded said time was up and they were leaving it on the truck until I paid for more time. Johan was verbally and physically intimidating with his instant anger response and leaning in close to me demanding more money and sat on MY chair on MY lawn refusing to leave until I paid him for a job half done. It took over an hour and threats to call the police and calls to his boss to be resolved . My belongings were damaged and moved to opposite locations in retaliation

JulieAnn B. | Pueblo, CO

(Reviewed on 07/19/2024)

These are some seriously hard working guys! I ended up having to much stuff and couldn’t fit it all in the truck but they did an amazing job packing it all in.

DANIEL P. | Adel, IA

(Reviewed on 07/18/2024)

Fantastic experience!! We accidentally got a smaller U-Haul than we probably should have, and these guys worked hard to make it all fit!!

Megan S. | Mason City, IA

(Reviewed on 07/05/2024)

I Provided Equipment For Them To Use and They Did Not Use It. My over $2000.00 washer and dryer set was badly damaged. The washer was tipped on its top at one point, and it is an energy efficient washer that contains a small amount of water even after being drained. Bothe the washer and the dryer are badly scratched up on both sides of the machine. the front corners of the washer are dented. The end of the Dryer cord is crushed. The refrigerator was sent on its cord causing it to cut thought the cord.

Dynasty S. | Mason City, IA

(Reviewed on 07/01/2024)

Second time using this company. They had a relaxed and polite disposition. They worked hard the whole time. Called the day before for confirmation and the day of because an earlier move took longer. Good team that handled my stuff with care.

Alicia B. | Harrisonville, MO

(Reviewed on 06/26/2024)

great work! very fast and efficient, and very friendly

Alisha H. | Waukee, IA

(Reviewed on 06/26/2024)

Johaan and crew did a great job with my move. They were on time, handled my belongings and protected my walls and doorways with care. I would recommend Johaan for moving help needed in your next move. Thanks, Greg

Greg A. | west Des Moines, IA

(Reviewed on 06/26/2024)

Talk about fast. The crew that came got my stuff loaded and unloaded very quickly. I had hired through moving help to load and unload heavy and or bulky items. They got done with that before the two hours was up and so also moved a bunch of boxes I had previously taken to the new house from the garage to the house for me. Only negative for me, was the crew called and said they would be delayed an hour and a half, which I understand happens. Because I had trucks coming to transport the furniture, they both had to leave and come back. The crew was experienced and I was happy with the job done.

Megan M. | Waterloo, IA

(Reviewed on 06/23/2024)

The workers were very helpful and professional. They were also pretty quick with loading and unloading. The only problem I found with them was how they advertised driving help, and then told me that driving is NOT part of their service and requires an extra charge. Though, I am happy with their service overall, so I am fine with giving them something extra.

Kaung H. | Oskaloosa, IA

(Reviewed on 06/17/2024)