Helping Hands Movers

The 1st time I used Helping Hands in March, the service was great. The gentlemen used care when handling my property. However, this time around, w different movers, I did not receive the same service. Although the men worked long hours to help w my move, it was due to taking breaks in excess of what is the norm. I jumped in to help the movers to keep things moving and found that on multiple occasions to be the only one moving items and then finding the young men scrolling through their phones. In addition, I provided moving blankets, mattress covers and wrapping plastic to be used for my items but found that the movers would remove these items or choose not to use them to make it easier to grip and move my items. This resulted in a lot of scratches and dings to my items. This is the most scratches I've seen on my items from one move, and I have moved many times. I brought the timing issue to the agent over the customer service phone line, and the young man was able to help w a disc

Karene F. | Baltimore, MD

(Reviewed on 07/19/2025)

on-time, efficient, courteous -- great moving service!

Martha W. | Chicago, IL

(Reviewed on 07/18/2025)

Fast and effective

Delandine T. | Union, NJ

(Reviewed on 07/14/2025)

Lei X. | Pittsford, NY

(Reviewed on 07/13/2025)

These movers scratched multiple pieces of my furniture. I even saw one of them drop my kitchen table. My vanity was destroyed and parts of it had to be thrown away. One was very unprofessional. I would never hire these movers again and would not recommend to anyone. I wish I could get my tip back or tipped after fully looking at the horrible job they did.

Diondra M. | Collingswood, NJ

(Reviewed on 07/13/2025)

I was supposed to get 2 people to help. Only 1 arrived. Wouldn’t book anything with them again. Poor communication

Bader A. | Nutley, NJ

(Reviewed on 07/13/2025)

The men enemy were very unprofessional. We were moving in to a.storage unit and told them several times that we need to store using as much vertical space as possible. They wouldn’t listen. After contacting the call center and my 89 year old dad going in and. Stacking items himself, they came back from a. Break even more unprofessional and angry and proceeded to basically throw our items in to the unit haphazardly. They spent less than 3 hours unloading. I contacted the office and was told to send pictures which I did and nothing was done to attempt to make it right. I was told I would be contacted after I sent the pictures and have yet to be contacted by anyone. Do NOT RECOMMEND using this service.

Sybil B. | Quitman, LA

(Reviewed on 07/13/2025)

Erik L. | Indianola, IA

(Reviewed on 07/13/2025)

Movers arrived late. Bumped walls scratched furniture and ruined an interior doorway to my home. Supervisor agreed to have them fix next day. It took almost a week to get resolved. After agreeing to fix the damage the supervisor stated they don’t cover damage to items or home. Best part the movers kept asking for tips.

Jennifer W. | Easton, PA

(Reviewed on 07/13/2025)