Texan Trail Express

Disappointed with Service Experience I booked moving help through UHaul and was very disappointed with the service I received. The job was scheduled for 9AM with two movers, which I paid $120 for, plus an additional $25 for stairs bringing the total to $195. Unfortunately, the movers didn’t arrive until 11AM, and to make matters worse, only one person showed up. Not only was the service late, but it also fell short of what was promised. I paid for two movers and expected timeliness and efficiency, but instead received a late start and half the manpower. Not only did I have one guy, I also had to help do all the heavy lifting so it’s done in a timely manner. Not the service I agreed to or expected. I was highly pissed and I deducted 25 dollars, leaving the sum total of 170. I hope this helps others be more cautious when booking moving help through this platform.

Jasmine W. | Corsicana, TX

(Reviewed on 04/21/2025)

The agreement was for two men for two hours. Instead I has dispatched one man for two hours. Yet I was charged the same rate. The young man who did show up did his job well. I have zero complaints about his promptness, his attitude, or how hard he worked.

Larry E. | Davie, FL

(Reviewed on 03/11/2025)

On time and completed the job in a timely manner!

Katherine G. | Burleson, TX

(Reviewed on 03/10/2025)

On time, quick, and efficient

Neil S. | Arlington, TX

(Reviewed on 03/07/2025)