Young strong males and females who clean and move throughout dc Maryland and Virginia with over 9 years of experience
Zero stars. The whole thing started with awful customer service via text (things like asking for the address after I had already given it, not knowing what an estimate is, gettng snarky when I asked to confirm the 9-10 window). I figured, maybe they're busy, so I let it slide. Day of, they texted an hour early saying they were on the way. I told them I was still getting the truck and would have to wait until 9 - they asked me for etas twice even though I arrived at 902. Everyone was nice enough at first. But when it came to moving the treadmill (which was listed in the work request through Uhaul, and in the text messages TWICE) they said they dont break them down. So I started to break it down for them but couldn't get the wiring apart and they were getting inpatient. I got it to fold down so yes it was heavy but it wouldve fit down the stairs but they refused. We had words. They saw they had already gotten paid (my error with technology) so they left. Job three-quarters incomplete.
Susan M. | Springfield, VA
(Reviewed on 03/28/2024)
Outstanding customer service, professional, quick, and prompt. Highly recommended. I order their service last minute, and they arrived and made me smile. Thank you P & K
Vernetta B. | Augusta GA, GA
(Reviewed on 03/27/2024)
Alex H. | Centreville, VA
(Reviewed on 03/24/2024)
It would be nice if they were to tell you that in order for them to move anything in glass it has to be in proper moving boxes. Even though I wrapped things that were in glass it was not moved. Like tv, mirrors... small glass shelves.. standing mirror. Everything was shrink wrapped.
Migdalia P. | Woodbridge, VA
(Reviewed on 03/24/2024)
This group of gentlemen were truly professional. They knew their stuff they were on point on everything, how to organize the truck, how to load and unload. Just very very professional. We definitely use them in the future when we move again.
Miguel H. | Gaithersburg, MD
(Reviewed on 03/24/2024)
These guys were amazing. Quick and efficient! It was raining the entire time and they did a great job.
Mercadi C. | Alexandria, VA
(Reviewed on 03/23/2024)
Movers were great! Arrived on-time, professional, and represented the company well. The communication leading up to move day was not great. I received a text message 12 days prior to loading which said I would be contacted 3 days prior for specific details. I received no communication and at under 24 hours out I contacted the company. Then, over the next 9 hours I received text messages with additional details and information that would have been beneficial to have 3 days out. However, the movers themselves more than made up for the poor communication on the front end.
Jason L. | Mount Vernon, AR
(Reviewed on 03/20/2024)
Excellent work
patrice w. | Temple, TX
(Reviewed on 03/19/2024)
Frankie P. | Hatfield, PA
(Reviewed on 03/17/2024)