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Customer Rating

Need Help?

Based out of Kennewick, WA

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Professional moving, loading and unloading help.

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These movers were amazing! They packed the Uboxes so much more efficiently than I could have imagined, and took great care to make sure everything was packed well and all my belongings were protected. Taylor took time to plan everything out before starting to load the truck and everything went in perfectly and much better than I could have planned. They also went out of their way to fit me in during an extremely busy weekend. They really went above and beyond, and were kind and professional throughout. Lovely to work with and I wish I could hire them at the location I'm moving to. I'm just very grateful they could help with this end of the move - highly recommend!

Grace S. | Walla-Walla, WA

(Reviewed on 06/01/2024)

Overall pretty satisfied. One dresser was slightly damaged while being moved up the stairs.

Abby T. | Richland, WA

(Reviewed on 05/26/2024)

The team at Need Help was great. They provided prompt customer service leading up to the move. They were quick and safe during the move. Would definitely work with them again.

Edward H. | Pasco, WA

(Reviewed on 09/22/2023)

Unbelievably rude during the time they were there. Showed up 10 minutes late and complained the entire time. Asked for an additional hour which I paid for. Then they left a half hour early before job was finished.

James H. | Richland, WA

(Reviewed on 09/01/2023)

Highly recommend

College B. | Phoenix, AZ

(Reviewed on 08/18/2023)

Great team! Highly recommend!

College B. | Phoenix, AZ

(Reviewed on 08/14/2023)

They did a great job.

Jeff B. | Walla Walla, WA

(Reviewed on 07/24/2023)

When you pay gor 2 hours of moving. You hope for 2 hours of moving. Not what I got. I was hot out and I know moving is tough, but when the owner says they have to take breaks to hydrate (which they should), then the lost time shouldn't be charged to the customer. We lost 45 minutes of moving time and had boxes left in the carport area. They broke 1 biggie, but I was told I was a liar when I told the boss. Then he revealed the movers were his son and friend. His loyalty is not to the customer or the truth. He also thought it was cool to message me at midnight after the move was over, to continue to defend his workers. Moving work sucks for sure...but when it's your chosen profession, just move stuff. Not to mention, they were late and went to the wrong location. I won't use these guys again.

Patrick H. | Oak Harbor, WA

(Reviewed on 07/16/2023)

Hannah S. | Burbank, WA

(Reviewed on 05/27/2023)