Customer First Movers Inc is a family based business. We have assisted over 3000 families with their moving needs. The Guys are FAST,EFFICEINT AND STRONG.
The loading services provided were incredibly disappointing and unsatisfactory. We staged our belongings in the garage for them from heavy to light, to make their job easier. The UPACK trailer we were utilizing was filled completely (more than 26 linear feet) and some of our belongings could not fit. We asked them multiple times to pull out certain pieces and rearrange items, and we were ignored. They were yelling, arguing and swearing at each other, not working together cohesively. Our furniture they had wrapped got scuffed and soiled due to insufficient protection. They left 3 hours into a 4 hour job, when I even mentioned we still had them for another hour and I wanted the trailer rearranged. After they left, we ended up completely removing everything, rewrapping our furniture and repacking ourselves; using 8 less linear feet than they had. The manner in which they loaded also broke multiple pieces of decor, artwork and a trash can. What did we even pay for, honestly? Disappointing.
Christopher A. | Henderson, NV
(Reviewed on 06/12/2024)
We provided 8 rolls of plastic wrap and a dozen moving blankets to wrap our two couches and coffee table. Our furniture was poorly wrapped, with sections still exposed. When it was loaded into the moving trailer, the furniture was immediately covered with dirt - as the plastic wrap had shifted and areas that were not covered were soiled. We had already staged all of our items in the Garage for them, from heavy to light, to make their job easier - and our belongings were treated poorly. We ultimately had to completely rewrap our furniture ourselves when they left, in addition to repacking our entire trailer. The only positive experience was communication with their Customer Service representative.
Christopher A. | Henderson, NV
(Reviewed on 06/12/2024)
Michael and Charles
John O. | Las Vegas, NV
(Reviewed on 06/11/2024)
Michael and Charles worked very hard in the Vegas heat to get my U-Boxes loaded efficiently. Would recommend them anytime.
Don P. | Henderson, NV
(Reviewed on 06/10/2024)
Darius was nothing short of phenomenal. Showed up quick for a short notice load and unload. Professional, safe, and courteous. 10 out of 10 would use again.
Adam B. | Henderson, NV
(Reviewed on 06/08/2024)
Michael and Philly were great fast and the best ever!
Kimberly W. | North Las Vegas, NV
(Reviewed on 06/08/2024)
David E. | Fresno, CA
(Reviewed on 06/06/2024)
The guys worked hard and got the job done.
Taylor J. | St Louis, MO
(Reviewed on 06/05/2024)
Tip already paid in cash
RAJVINDER B. | Mequon, WI
(Reviewed on 06/04/2024)