Safeload Coverage
Moving Help® verifies prospective Moving Helpers through an application process that includes identity verification, a manual application review, and a background check on the account owner. Applicants also must meet Marketplace qualifications before their business profile can be approved.
Here’s a closer look at who Moving Helpers are, how the verification process works, and what requirements may apply to the services they offer.
Who Are Moving Helpers?
Moving Helpers are independent, labor-only Service Providers who advertise labor-only moving services on the Moving Help Marketplace. Depending on the Service Provider, these services may include loading and unloading, packing and unpacking, cleaning, piano moving, gun safe moving, heavy furniture, and U-Box® storage container services.
Moving Helpers are not employees or contractors of U-Haul. They operate their own businesses and set their own rates, schedules, and coverage zones.
How Does Moving Help Verify Moving Helpers?
Moving Helper Application
Prospective Service Providers begin by signing up and applying at MovingHelper.com. The initial application requests basic information, including the applicant’s name, email address, and phone number.
Applicants then receive instructions for completing the remaining steps, including submitting information for identity verification, completing training, and creating a business profile.
Identity Verification
Identity verification helps confirm information submitted during the application. Applicants must be at least 18 years old and have a government-issued ID. Prospective Service Providers will receive instructions on submitting photos for identity verification along with their ID.
Application Review
Moving Help Specialists manually review each application and business profile. If the application passes, the Moving Help Specialists will perform a background check.
Background Check
Moving Help performs a background check on the account owner, also known as the business or profile owner, before the business can appear on the Marketplace. This does not necessarily mean every individual crew member has received a background check through Moving Help.
Once approved, the Service Provider’s profile can appear on the Marketplace.
Training
New Service Providers complete Moving Helper training during the application process. They also can schedule a one-on-one call with a Provider Success Manager to review tips, best practices, policies, and procedures. Additional training, coaching, and profile optimization are available through the Level Up Program.
The whole process typically takes about three to four days.
Learn more about being a Moving Helper.
Requirements
Insurance
Moving Helpers aren’t required to carry insurance or be bonded. Some Service Providers choose to obtain insurance or bonding independently.
Moving Help does offer an optional and cost-effective coverage option called Safeload. You can pay as low as $4 for $500 worth of Safeload coverage, and you can pay as much as $22 for $5,000.
Equipment
Moving Helpers aren’t required to bring moving supplies or equipment, but most bring their own equipment. Customers should review the business profile and communicate directly with their selected Service Provider about what is needed for the job. Some services have specific equipment requirements.
Specialty Services
Service Providers decide which services they want to offer. Specialty services may include piano moving, gun safe moving, and other heavy-item assistance. Service Providers offering specialty services must have the appropriate equipment.
U-Box Storage Containers Services
Moving Helpers may offer U-Box container moving services. Helpers can offer one, two, or all three of the following U-Box container services:
- U-Box loading or unloading only
- U-Box delivery only
- U-Box loading or unloading with delivery
Service Providers performing U-Box container delivery must have a vehicle equipped for towing.
Learn more about the U-Box storage container moving services and how to add Moving Help to your U-Box reservation.
Independent and Local Businesses
When you book a Moving Helper, you’re hiring an independent Service Provider operating in your area. A Moving Helper is a local, small business in your own community. By supporting a Service Provider, you’re putting money back into your own community.
A Moving Helper is a local, small business in your own community. By supporting a Service Provider, you’re putting money back into your own community.
The Marketplace connects customers with these small businesses, and the providers perform the labor, manage their own rates, availability, and coverage zones.
Find Moving Help for Your Move
The application, identity verification, manual review, and background check help determine whether a Service Provider can advertise their labor-only moving services on the Moving Help Marketplace. Customers can then compare available Moving Helpers based on their moving needs with Moving Help.
Frequently Asked Questions
Q: Are Moving Helpers Employees or Contractors of U-Haul?
A: No. Moving Helpers are independent Service Providers. They are not employees or contractors of U-Haul.
Q: How Do I Become a Moving Helper?
A: Register at MovingHelper.com and follow the email instructions for identity verification, training, and business profile setup. Moving Help Specialists will review the application and profile before determining eligibility.
Q: Do Moving Helpers Have Background Checks?
A: Moving Help performs a background check on the account owner, also known as the business or profile owner, before the business can appear on the Marketplace.
Q: What Are the Qualifications to Be a Moving Helper?
A: Applicants must be at least 18 years old, have a government-issued ID, maintain a checking or savings account, pass the required verification process, and agree to the Moving Help Terms of Service.
